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Setting Up Shipping Methods

There are two main shipping methods options available for you to configure in the Oncord system - Delivery and Pick Up. These options give you the flexibility to tailor shipping to meet your customers' needs.

Delivery - This option allows you to ship products directly to your customers' addresses. You can configure shipping rates, regions, and preferred delivery times, ensuring a seamless experience for both local and international customers.

Pick Up - With this option, customers can collect their orders from a physical location. This is ideal for businesses with physical locations or those looking to provide a flexible pickup option for local customers.

You can create multiple Shipping Methods to apply different shipping strategies.

To Add a New Shipping Method

  • Navigate to Dashboard > Settings > Commerce > Shipping Methods.
  • Click New Shipping Method at the top of the page.
  • There are two shipping methods available for you to configure.

To Add a Delivery Shipping Method

  • In the Edit Shipping Method window, select Delivery as the Shipping Type.
  • Enter a meaningful name in the Label field for your own reference.

  • In the Options section, you can configure:
    • Allow customers to specify their preferred delivery date : This helps to reduce failed deliveries and gain a better understanding of customer expectations.
    • Prevent shipping to PO boxes: Some couriers have restrictions and require a physical address.
    • Restrict the countries you deliver to: Limit delivery availability to specific countries.
  • In the Pricing section, you can configure:
    • Custom PHP Algorithm: This option allows to highly customize pricing calculations based on custom PHP code. It’s ideal for businesses with complex pricing models but requires coding skills.
    • Flat Rate: Customers are charged a single, fixed amount per order or item, regardless of the order size or destination.
    • Free: Customers pay no additional charges for shipping or delivery.
    • Percentage of Total: This option calculates the shipping charge as a percentage of the total order value. It's ideal for businesses with a varied product range in terms of size, weight, or value.
    • Delivery Company's API: This option allows you to set up pricing configurations automatically based on the delivery company's API. To use this option, you'll need to Set Up Delivery Companies first.
  • In Advanced Options, you can link an offline product (created under Commerce > Products) here for better reporting on shipping fees in Commerce > Sales > Statistics.

To Add a Pickup Shipping Method

  • In the Edit Shipping Method window, select Pick Up as the Shipping Type.
  • Enter a meaningful name in the Label field for your own reference.
  • Pick Up / Store Address: Enter the address of the location where your customers will pick up their products.
  • Pick Up Times: Choose the time of day when your customers can pick up their items.
  • There are similar options for you to configure the Pricing and Advanced Options.