Changing Your Domain Name

The "primary domain" is the primary address used to view your website. To change your primary domain, follow the instructions below. 

Oncord will need to re-issue an SSL certificate for the new domain, so there may be a brief period where website visitors see an SSL error or "Privacy Warning". This usually clears in 10 - 30 minutes.

You must have ownership of the new domain name before proceeding with the steps below. If you haven't registered the new domain name yet, follow the instructions here.

Step 1: Park The New Domain

Your new domain will need to be "parked" in your Oncord account. We recommend configuring the new domain to re-direct to your current primary domain initially, before setting it to be the new primary domain in later steps.

• Login to your Oncord Dashboard.
• Click the "Settings" icon, located at the bottom of the left-hand sidebar.
• Select "Domains", followed by the "Park Registered Domain" button at the top of the screen.
• Specify your new domain name. Select the option "Redirect to the primary domain name", and select "301 Moved Permanently" for the Redirection Mode.

Step 2: Configure DNS and Name Servers

If you recently registered a new domain name via the Oncord Domains Console, your domain will already be set to use Oncord's name servers, and you can proceed with step 3 below. 

Otherwise, after your new domain has been parked in your Oncord account, follow the go-live instructions to configure DNS, and point your domain towards Oncord.

Step 3: Change the Primary Domain

Important: Before proceeding with the steps below, please follow the instructions above to ensure your new domain name as been parked in your Oncord account, and is currently re-directing to your website.

To change the primary domain:

• Login to your Oncord Dashboard.
• Click the "Settings" icon, located at the bottom of the left-hand sidebar.
• Select "Domains" to view the domains parked in your Oncord account.
• Right-click your new domain name in the domain names list, and select the drop-down menu option "Make Primary".